What people say about the work

Brought in my father's Seiko automatic, which hadn't run reliably in years. The team sent me a written report before doing anything, which I appreciated — it felt like they were treating the watch as something worth understanding rather than just fixing quickly. The full service took about three weeks. It's been running well since I got it back in April.

Full Mechanical Service

I had a vintage Longines looked at — 1960s, belonged to my grandmother. Ratana were careful about what they suggested and didn't push for more work than was needed. Communication could have been slightly more frequent during the restoration period, but the result was good. The case looks right — not overpolished — which was exactly what I asked for.

Collector's Restoration

Finding a competent watch workshop in Bangkok that communicates in English is not as easy as you'd expect. Ratana handled everything clearly — the inspection report, the discussion about what the movement needed, and the collection process. The watch came back with documentation I could actually keep for my records. Will be back when the next service is due.

Service Inspection & Clean

Travelled from Chiang Mai specifically because a collector friend recommended them. Had a 1970s Omega serviced — the team was knowledgeable about the movement calibre and discussed the work honestly. The timing results they included in the service record were a detail I hadn't seen from other workshops. Happy to make the trip again.

Full Mechanical Service

Came in for an inspection on a dress watch I wasn't sure about. They assessed it and told me honestly it didn't need a full service yet — the movement was in reasonable shape and the seal was intact. I was half expecting to be upsold into a full service, but they were straightforward about it. That kind of honesty makes you trust them with more serious work later.

Service Inspection & Clean

I had two watches serviced here over the past year — a modern automatic and a 1950s pocket watch needing full restoration. Both came back in good order and with detailed paperwork. The pocket watch restoration took longer than quoted due to a broken pivot that needed careful work, but they flagged it immediately and discussed the cost before proceeding. No surprises.

Full Service & Restoration